Exchange policy

Our exchange policy lasts 7 days. If 7 days have passed since your purchase, we unfortunately cannot offer you an exchange.

Things to know before returning an item:

Any item eligible for an exchange must be in its original condition, must not have been worn, must not have been washed and the price tags must still be attached.

The item must be returned with the original labels and packaging material. In the event of a manufacturing defect or error on our part, we will take back the product and no questions will be asked.

Any shipping costs charged upon initial purchase are non-refundable. Exchange costs will be your responsibility and will depend on your city.


Withmetoys reserves the right to refuse the exchange request if the product does not comply with the exchange policy or fails the quality check.

To make an exchange, please contact us directly by email on or by telephone on +212700119065

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